Privacy Policy

Petro Valves Pvt. Ltd. ("Petro Valves", "we", "us", or "our") respects the privacy of our customers, business partners, suppliers, website visitors, job applicants, and other individuals who interact with us.

This Privacy Policy explains how Petro Valves collects, uses, stores, protects, and, where necessary, shares information obtained through our website, enquiry forms, business communications, recruitment processes, and related services.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

This policy should be read together with our Terms & Conditions and any specific notices provided at the point where information is collected.

Petro Valves Pvt. Ltd. is an industrial valve manufacturer and engineering company serving sectors including oil & gas, energy, process industries and related industrial applications.

Our website provides information about our products, engineering capabilities, industries served, projects and achievements, technical resources, company information, career opportunities, and methods of contacting or submitting enquiries to us.

Depending on how you interact with Petro Valves, we may collect the following categories of information.

• Contact and Business Information: This information may be used to respond to enquiries, prepare quotations, communicate with you, and provide requested products or services.
• Product and Technical Information: Some of this information may be commercially confidential. We will handle such information in accordance with applicable contractual obligations, including any NDA or confidentiality agreement applicable to the particular project.
• Career and Recruitment Information: If you apply for a position with Petro Valves, we may collect information such as: Name and contact details, Resume/CV, Professional experience, and so on. This information is used for recruitment, candidate evaluation, communication, and related employment purposes.
• Website and Technical Information: When you visit our website, certain technical information may be automatically collected by our website infrastructure, hosting provider, security systems, analytics services, or similar technologies. Information may be used for website operation, security, troubleshooting, analytics, and performance improvement.

Petro Valves may use collected information for legitimate business purposes, including:

• Business Enquiries
• Engineering and Project Requirements
• Business Operations
• Recruitment
• Website and Security
• Communications

Where required by applicable law, Petro Valves will process personal data based on an appropriate legal basis, which may include:

• Your consent
• Taking steps at your request before entering into a contract
• Performing a contract or business transaction
• Compliance with legal or regulatory obligationsitment
• Legitimate business purposes permitted under applicable law
• Prevention, detection, or investigation of fraud, misuse, security incidents, or unlawful activity

Where processing is based on consent, you may withdraw your consent subject to applicable legal requirements and limitations.

India's Digital Personal Data Protection Act, 2023 establishes a framework for processing digital personal data, and the Digital Personal Data Protection Rules, 2025 were notified by the Government of India in November 2025.

Petro Valves does not sell personal information to third parties.

We may share information where reasonably necessary for legitimate business or legal purposes with:

• Authorized employees and internal departments
• Authorized representatives of Petro Valves
• Suppliers and business partners involved in fulfilling a request
• Logistics and shipping providers
• Professional advisers
• IT, hosting, security, or technology service providers
• Government authorities or regulatory bodies where legally required
• Legal or law-enforcement authorities where required by applicable law

Where third parties process information on our behalf, we seek to use appropriate contractual, technical, and organizational safeguards.

Petro Valves recognizes that industrial customers may provide sensitive commercial and engineering information.

Information such as:

• CAD drawings
• Engineering drawings
• Technical specifications
• Project documents
• Valve configurations
• Procurement information
• Pricing information
• Project schedules
• Customer documentation

may contain confidential or commercially sensitive information.

Such information will be used only for legitimate business purposes for which it was provided, subject to applicable contractual obligations.

Where an NDA or other confidentiality agreement exists, the terms of that agreement will govern the treatment of confidential information to the extent they differ from this Privacy Policy.

Our website may use cookies and similar technologies for purposes such as:

Information such as:

• Website functionality
• Session management
• Remembering preferences
• Security
• Understanding website usage
• Improving website performance

Some cookies may be essential for the website to function properly, while others may be used for analytics or optional functionality.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Our website may contain links to external websites, platforms, services, or resources.

Those third-party websites operate under their own privacy policies and terms.

Petro Valves is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before submitting personal information.

Petro Valves takes reasonable technical, organizational, and administrative measures to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Depending on the nature of the information and system involved, safeguards may include:

• Access controls
• Authentication mechanisms
• Secure transmission technologies
• Restricted access to confidential information
• Internal confidentiality obligations
• Security monitoring
• Backup and recovery procedures
• Technical and operational security controls

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable measures to protect information, we cannot guarantee absolute security.

Petro Valves retains personal and business information only for as long as reasonably necessary for the purposes for which it was collected.

Information may be retained for purposes including:

• Providing requested products or services
• Managing customer and supplier relationships
• Completing business transactions
• Maintaining accounting and commercial records
• Meeting legal and regulatory requirements
• Resolving disputes
• Enforcing agreements
• Protecting our legal rights
• Maintaining security records
• Managing recruitment processes

The retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal, regulatory, contractual, or business requirements.

When information is no longer required, Petro Valves may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Petro Valves takes reasonable technical, organizational, and administrative measures to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Depending on the nature of the information and system involved, safeguards may include:

• Access controls
• Authentication mechanisms
• Secure transmission technologies
• Restricted access to confidential information
• Internal confidentiality obligations
• Security monitoring
• Backup and recovery procedures
• Technical and operational security controls

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable measures to protect information, we cannot guarantee absolute security.

Subject to applicable law, you may have certain rights concerning your personal data and how it is processed by Petro Valves.

Depending on applicable law, these rights may include:

• Requesting information about personal data held or processed by us
• Requesting correction of inaccurate or incomplete personal information
• Requesting deletion of personal information where legally permissible
• Withdrawing consent where processing is based on consent
• Requesting information regarding the processing of your personal data
• Raising a complaint regarding the handling of your personal data

Certain information may need to be retained where required by law, contractual obligations, legitimate business requirements, or for the establishment, exercise, or defense of legal claims.

Your rights may vary depending on the applicable data protection laws and the circumstances in which your information is processed.

If you wish to exercise a privacy-related right or have a question about how Petro Valves handles your personal information, you may contact us using the details provided in the "Contact Us" section of this Privacy Policy.

When submitting a request, we may ask for sufficient information to verify your identity and understand the nature of your request.

We will review legitimate privacy requests and respond within the period required by applicable law.

Where a request cannot be fulfilled, we may explain the applicable legal or practical reason, subject to applicable law.

Our website and business services are primarily intended for businesses, professionals, customers, suppliers, business partners, and job applicants.

Petro Valves does not knowingly seek to collect personal information from children through our website for purposes unrelated to our legitimate business activities.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

Petro Valves may work with customers, suppliers, service providers, consultants, and business partners located in different countries.

As a result, personal data may, where necessary, be transferred, stored, or processed outside the jurisdiction in which it was originally collected.

Where such transfers occur, Petro Valves will take reasonable steps to ensure that personal data is handled in accordance with applicable privacy and data protection requirements.

Where required by applicable law, appropriate contractual, technical, or organizational safeguards may be implemented for international transfers.

Petro Valves may update this Privacy Policy from time to time to reflect changes in our business practices, technology, website, services, or applicable laws and regulations.

Changes may be made due to:

• Changes in our business practices
• Changes to our website or services
• Changes in technology
• Changes in data processing practices
• Changes in applicable laws or regulations
• Changes in security or operational requirements

When we update this Privacy Policy, we will revise the "Last Updated" date displayed at the beginning of this policy.

We encourage you to periodically review this page to stay informed about how we handle personal information.

If you have questions regarding this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about the handling of your personal information, please contact us.

By accessing or using the Petro Valves website, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for a particular processing activity, such processing will be carried out in accordance with the applicable consent requirements.

If you do not agree with this Privacy Policy, please discontinue your use of the website and contact us if you have any questions or concerns.